Shipping Policy

Most orders can be delivered within 2-5 business days.  We ship from multiple warehouses around the country to ensure your order reaches you via the shortest possible route with many customers receiving their orders within 2 business days. 

* Exclusions: Oversized items exceeding 4ft in length and special order items are excluded from free shipping. Shipping charges added to orders for 8ft Linear Tubes and light fixtures is a length surcharge, as required by all carriers. Alaska and Hawaii are excluded from free shipping. Please contact us directly at +447537127996 or email us if you are looking to purchase from either Alaska or Hawaii. We do not ship to Guam, Puerto Rico, US Virgin Islands.  We do not ship internationally.

Damaged or missing package

Please report any damaged or missing packages to us within 14 days after the order has been shipped.  If there are any visible signs of damages to the shipping box, please have the delivery driver note it if possible.  We are not responsible for any unreported incidents after the 14 day window.